As a proud Salesforce Foundation partner, HSK team has completed hundreds of Salesforce implementations covering a vast functional scope in the nonprofit and higher education sectors: fundraising, recruiting and admissions, case management, volunteer management, sales and marketing, portals, call centers, mission management, and more. We configure Salesforce.com to meet your unique needs, align your systems with your processes, and integrate Salesforce with your other systems as needed. Each implementation is designed with your return on investment in mind, such as increased fundraising or admissions, stronger constituent services, better decision making through data analytics, or enhanced data quality.
If you are in the process of evaluating whether Salesforce is the right solution for your organization, we would be happy to discuss your requirements and demonstrate the kinds of projects we have delivered that are comparable to yours. Or, if you have already selected Salesforce as your platform, HSK Technologies can help you develop a long-term strategy to fully leverage Salesforce across your enterprise, and a roadmap to deliver that strategy via individual, manageable projects so that you can start achieving results now while still keeping your long-term plan in view.
Here are just a few of the ways we can lead and support your Salesforce implementation:
CRM strategy development — We serve as your trusted advisor to develop your strategy for effectively managing the full constituent lifecycle.
Enterprise architecture planning — We help you develop a system architecture that works with the rest of your enterprise technical architecture.
Configuration and customization — We tailor Salesforce to meet your needs using Force.com platform configuration techniques including custom objects and fields, workflow rules, approval processes, web-to-lead, and self-service portals.
App recommendation and implementation — As a trusted member of the Salesforce Foundation ecosystem, we are familiar with the wide variety of complementary solutions from the Salesforce AppExchange and we know which products work best in a nonprofit and higher education setting and those that offer discounts. We can recommend applications that support your needs and implement them to work seamlessly in your overall solution.
Force.com development — We develop custom Force.com components to expand Salesforce.com with web interfaces, triggers, buttons, report generators and other components.
Data migration and remediation — We migrate data from your legacy systems to Salesforce using a conversion methodology designed for data quality assurance and data cleanliness. If needed, we also provide data clean-up and de-duplication services. Then we implement strategies to ensure your data stays clean going forward.
System integration — We integrate Salesforce.com with your existing systems, such as student information systems and financials.
Reporting and analytics — We assess your reporting needs, and design Salesforce.com reports and dashboards to address them. We can also implement custom integrations to third-party business intelligence tools for on-demand analytics.
User training and adoption — Every HSK implementation includes user training customized to your Salesforce configuration and processes, including “train-the-trainer” options for larger implementations. When needed, we also work with our clients to deliver more complex user adoption strategies including communications and marketing, and post-launch support, monitoring and re-training.
Administration and support — We can provide ongoing Salesforce administration, performing ongoing system support and one-on-one user assistance.
Please submit your project request using contact form or e-mail us at email@example.com We can sign a Non-Disclosure Agreement (NDA) before sharing any business sensitive information.