Services iconManaged Services

Managed Services

Our Proactive Approach Enhances Your Production Capacity

As a managed services provider, we think IT should be simple and it should work. As infrastructures have become more complex though, making sure they work has become more time consuming and expensive. Instead of using IT as a competitive business tool, many organizations now find that they spend their time simply trying to keep existing systems running. That’s where we think a managed service approach can help.

In order to meet existing needs, standards and expectations of all organizations, the HSK Technologies provides a comprehensive IT infrastructure, monitoring and service solutions. Our managed IT services have been designed with flexibility in mind so that we can dynamically scale alongside our clients and meet ever changing business challenges. Our proven methodology and the team of resources dedicated to supporting your company separate HSK Technologies from other managed services providers. We don’t rely on one account manager or one technician. We function as a team to provide an exceptional customer experience.

Our customers rely on our Managed Services to improve the reliability and performance of their existing infrastructure while reducing costs. We provide a range of options, from fully outsourced services to selective functions for specific parts of your business. Managing technology is all about enabling our customers to operate more effectively and that’s why our IT managed services are focused on delivering tangible business benefits.

Reducing costs –We aim to reduce your on-going IT operating costs by at least 25% along with inputs to reduce your recruitment, retention and training costs

Increasing business agility –More than ever, organizations today need to be able to adapt to market changes quickly to remain competitive, that’s why we’ve designed our IT managed services to be flexible and scalable so that you can scale up or down the service in line with your business needs

Reducing business risk –When we manage your IT we hold ourselves accountable for its availability. We put tight SLAs in place and pro-actively manage your systems to identify and address potential problems before they occur.

Increasing the predictability of IT costs –Our IT managed services can help remove the spikes of capital investment needed to keep IT up to date by delivering technology refreshes or complex transformation projects as part of a flat fee continuous service

Focusing your business on your core skills –We can help your in-house IT team to focus on strategic projects that will drive your business forward by freeing them from the burden of day to day systems management.

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Managed Security Services

A broad range of managed services is provided by HSK Technologies. Our team will develop a service package that is right for you, from security assessments and advanced email protection, to mobile device safety and dark web analysis. You can get custom-tailored support and assistance with HSK, which current MSSPs obviously cannot provide.

Key advantages:

  • Extend your IT team and maximize efficiency
  • Enhance visibility into threats
  • Reduce cost by identifying risks early and implementing proper resources
  • Gain full visibility in your security infrastructure and develop a response strategy
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Datacenter Managed Services

HSK Technologies provide flexible solutions that enable you to select the services you need. Here is a more detailed overview of some of the services that can be included in your managed services package.

  • Server Monitoring
  • Application Monitoring
  • Application Management
  • Monthly Reports
  • Server and Network Infrastructure Management
  • End User Application Experience Monitoring
  • Service Level Agreement Monitoring
  • Network Monitoring
  • Vendor Management

These are just a sample of the managed services we can provide. Please contact us below for more information, or to discuss additional service needs that are not on this list.

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Infrastructure Support

The IT infrastructure solutions of HSK are customized to your needs. Our IT infrastructure services complement network architecture and end to end interaction, to ensure that your company’s best IT solutions are designed by qualified specialists. We deliver flexible support services to small, medium-sized and enterprise size companies both on-site and remotely.

Our developers provide IT infrastructure help desk services that enable the creation and management of onsite and remote help desk architectures. We provide a 24/7 single point of contact for your business user community to address all technical requests, problems, services and other IT inquiries.

Our custom enterprise IT infrastructures streamline the administration of day-to-day user management, access and security protocols and other enterprise IT services. We also perform various database services, large-scale data migrations, backup and recovery, server configuration, and network administration tasks.

We help companies plan, architect, build and integrate IaaS solutions across private, public and multicloud environments. Transform traditional infrastructures into strategic clouds designed for growth and innovation. We perform network infrastructure services, including network design and architecture planning, network audits and ongoing support for TCP/IP setup, Virtual Private Networks (VPN), Storage Area Networks (SAN), LAN/WAN and media integrations, as well as administration and troubleshooting of network devices like routers, gateways and firewalls.