Solutions iconCustomer Relationship Management

Customer Relationship Management (CRM)

HSK is a Custom CRM Software Development Company which analyses your business and helps you choose and implement the CRM that best fits your business plans and objectives. We have extensive experience installing and migrating industry leading CRM platforms including Salesforce, Microsoft Dynamics, Zoho, SugarCRM, OrangeCRM, Siebel and more.

We program your CRM for multi-channel management including web, mobile, social, call center, in-person, and Partner Relationship Management software features. Optimize your CRM functionality with conversational interfaces, machine learning functions, industry-specific and best-of-breed applications.

We provide following CRM solutions:

  • Programming, Integration & Migration
  • Analytics Software
  • Analytics Software
  • Mobile Solutions
  • Database Solutions

Salesforce

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Our Certified Salesforce Developers will help you elevate and empower your sales team to win more deals. HSK evaluates your business goals and puts together a plan that ensures you have all the tools, features and functions needed to drive growth and maximize company ROI.

Our implementation experts are equipped with backend industry acumen to analyze your business processes, and install a fully customize Salesforce CRM. We ensure all Salesforce solutions including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud (formerly Demandware), Heroku, Salesforce Classic, Lightning Platform, MuleSoft integrations, Einstein Analytics, Community Cloud, MyTrailhead and Quip are functioning in unison with your business structure.

Every business has different customization needs and HSK has the in-depth knowledge to create or modify the Salesforce user interface with custom object design, layouts, fields, notifications, roles and permissions, custom objects, enhanced integrations with applications like Amazon AWS S3 and DocuSign (through PowerForms) can be implemented and much more.

HSK certified team of Salesforce experts help improve overall business information and automate process with custom configurations of workflows, reports, validation rules, email templates, objects/field and more.

We develop Salesforce Classic using Apex, VisualForce, SOQL, REST/SOAP Web Services, Triggers, Workflow, ProcessBuilder and more. We also develop Lightning Experience apps to upgrade from Classic. We develop native apps, portals, web apps and integrations and provide custom solutions include syncing and integrating AppExchange with real-time collaboration software.

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BPMonline CRM

BPMonline is a global provider of first-class Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. The BPMonline CRM app is a rewarding application built on the BPMonline platform which provides CRM professionals with innovative process management tools and deep user-friendly automation and customizing at an unbelievably inexpensive.

In order for clients in Real-estate, Banking, Telecom, and other sectors to use industry-specific out-of-the-box solutions, BPMonline has created a wide range of industry-driven solutions, allowing businesses to quickly implement their solution to ensure continuous success.

The integrated features and process management tools of the solution allow you to automate all CRM activities and drive greater marketing response, more closed deal and superior customer care. You can turn your smartphone into a tool for corporate management in just a second with the mobile version of BPMonline CRM.

HSK has collaborated with BPMonline to deliver CRM+BPM solutions, which enhance our capacity by providing our clients with the following benefits: process automatization, tailored products, software design, on-site customization, improved project and service management and corporate planning capabilities. By using smart and simple tools for BPM modeling, execution and monitoring, HSK and BPMonline can streamline your business processes and significantly improve your business performance.

Enterprise Resource Planning (ERP)

We have extensive experience in ERP implementation, customizations and integrations for robust ERP platforms that fit your unique business style. Our developers utilize popular ERP software including SAP ERP, Epicor, Microsoft Dynamics, Deltek, Oracle ERP, Macola, Sage, Oracle NetSuite and more.

Following are some of our specializations:

  • Platform Customization
  • Seamless Data Migrations
  • Custom ERP Development
  • Effective Integration Services
  • Customizable Dashboards
  • Expert ERP Consultants

SAP

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We are SAP Certified Partners and are proud to help users with their use of SAP software technologies and to increase their business. We evaluate your business objectives and jointly create a SAP Solutions plan that guarantees that all the tools, features and functionality needed for growth and ROI are provided for your platforms.

We are working to draft a SAP implementation plan covering all business objectives, key challenges and needs. HSK also provides comprehensive system setup, migration and QA to ensure business success. With a single point of access in your SAP platform, the developers of our SAP Integration simplify business information collection and redundancies. We integrate all on premise and 3rd party application, websites, ERP, CRM, software, database and more.

As SAP accredited partners, we are assisted by industry experts who ensure your software has all the tools and features your business needs. We provide custom SAP Implementation and SAP Integration solutions for all platforms including HANA, Crystal Reports, Business Intelligence, Lumira and ERP.

For all SAP ERP applications, such as BusinessOne and ByDesign, the company offers services. We have experience in service delivery from easy transition to full international roll-outs for organizations using SAP. We create scalable, fast and efficient extensions for BusinessOne, ByDesign and the original cloud ERP to give your business the competitive advantage. We install SAP HANA to your proprietary platform as an addition to your ERP system with all capabilities transferred.

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Oracle

HSK provides all Oracle Solutions. HSK’s team of Oracle developers includes SQL, Java/JavaScript, and object-oriented programming experts. We provide full-cycle custom software development services for cloud, mobile, database, middleware and more.

HSK’s Oracle integration developers have expertise with Oracle’s implementation integration platform – Oracle Integration Cloud Service (ICS). Oracle’s Integration Cloud Service (OIC) provides native SaaS Adaptor to integrate seamlessly with your Oracle E-Business Suite and can also be leveraged to integrate to non-Oracle on premise or cloud applications.

We offer customizable, cost-effective Oracle Business Solutions including Oracle Cloud ERP, Oracle Cloud HCM, Oracle DBA services, Oracle SOA services, and Oracle EPM services. We offer full-cycle custom software solutions including implementation, integration, database migration, upgrades, configurations, and customizations of all oracle products.

HSK brings you industry-specific, high-performing, reliable, and affordable service. Our Oracle Cloud Solutions include Oracle E-Business Suite, Oracle PeopleSoft, Oracle Siebel, Oracle JD Edwards, Oracle Blockchain, Oracle Business Intelligence Enterprise, Oracle Fusion Middleware. Our Oracle Cloud Solutions include Data as a Service (DaaS), Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).